The BeanCast | The Best Marketing Podcast Anywhere

Here are the proposed topics for this week's episode of The BeanCast, and as usual we'd love to hear your thoughts and questions.

You have two ways to get in touch: 1) Send an "@" reply or DM on Twitter to @thebeancast, or 2) send an email to beancast@gmail.com

Please keep your comments succinct. Wordy comments need to be interpreted and I may not capture the essence of what you are asking. That's why I encourage the Tweet option to help keep the question or thought targeted.

This week's panel will be Duane Forrester (MSN), Angela Natividad (AdVerve), Aaron Strout (Powered, Inc.) and Hadji Williams (Author, Knock The Hustle).

TOPICS


Spinning The Numbers: Every week, dozens of reports and studies make the news. And their results are used and retweeted and blogged about to no end to prove various points. Trouble is, many of these reports are biased or their methodology is flawed. Is this a growing problem or just part and parcel of marketing...spin the numbers to make us look good? The recent Razorfish FEED Digital Brand Experience report caused some debate via twitter and the blogs this week. But is it right to single out Razorfish when this sort of thing goes on all the time? What about the Performics report (a Publicis Groupe company) telling us users are open to social media marketing? Do any of us really believe consumers would say this? Aaron proposed in an article five metrics for social marketing effectiveness. Does this Performics report showcase the kind of purchase consideration you talk about? Is part of the problem with reports like we're getting the fact that we still don't know what to measure? Does obvious bias in reports hurt the cause more than help or do people just accept that that there will always be bias in studies? What about the Razorfish study in particular...is it fair to say consumers wanting discounts means they want to engage with your brand online? Does this report truly prove the end of the 30 second TV spot? What about the latest Nielsen report showing more people watching TV than ever? Does this disprove the premise of the Razorfish report or do we need to be skeptical of Nielsen as well?

Biggest Entertainment Launch In History: No, it wasn't 2012 that took the crown for biggest entertainment launch in history. It was...Modern Warfare 2...a video game...with what some estimates peg as being over $400 million in opening week sales. First, is there any immediate take aways that other marketers can learn from this launch? What was the key factor of this success? A lot of credit went to marketing for building anticipation, but was this mostly the power of a popular brand? Is the pre-order model part of the success? Is pre-order and pre-order bonuses something that any brand can use successfully, or something that needs to be carefully assessed. Going back to the previous story, does it just come down to effectively meeting consumers online? Is part of the success of all video games the connected aspect with the online world?

Google Buys AdMob: Google's foray into mobile heated up this week with the purchase of AdMob. Is this a good play for Google? Does it offer good synergy with Google's existing offerings? I've heard criticism that the AdMob strategy of servicing ads on phones is possibly one of the least effective ways to reach consumers via mobile -- true or false? Where does Google go for here? Will this be simple for Google to integrate into their offering or do they need a new model?

Can Retail Show Us The Way: The Association of National Advertisers met this week. And there was this clear emphasis, in the reporting at least, that retailers needed to be the ones to lead out of recession. Aaron, you were there. Any thoughts? Is it reasonable to expect that retail can turn around the economy? Is freeing up marketing dollars just a good strategy or is it essential for our economic well-being, as was implied? Don't the recent troubles a Burger King highlight the fact that marketers sometimes have their hands tied by circumstances? (Reference the recent ouster of the CMO and the franchiser lawsuit against the $1 double cheeseburger promotion.) Is part of the issue also customer experience? Is having solid customer experiences more or less important than the advertising itself?

Microsoft Most Engaging: There's a new king in the engagement wars. And it's not who many of us expected. Microsoft is now the engagement leader with 14.5% of all minutes spent online in September. So what's your secret, Duane? ;)

Tags: aaron+strout, adverve, angela+natividad, beancast, duane+forrester, hadji+williams, knock+the+hustle, marketing+podcast, msn

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Bob Knorpp Comment by Bob Knorpp on November 15, 2009 at 7:00am
Just in case you missed it, here's my post that contains my email to a Razorfish exec and his response.

I agree with you that all this is not to slam Razorfish. They are a great shop. I think this is an industry-wide issue, because I know that every agency or company I've been part of spins numbers.
Michael Islip Comment by Michael Islip on November 15, 2009 at 5:19am
On the Razofish topic, I think you make a really good point: there is still no consensus on what (or how) we should be measuring so as a result agencies are eager to prove that they are doing the right thing. You can see how much coverage the FEED report got from the community that it was espousing a view that we all wanted to believe (until @benkunz got started!). 

This is also compounded by the fact that most agencies don't have a large number of successful social projects to use as a benchmark for their next activity - so this puts even more importance on the need for research that supports their arguments (not necessarily saying this about Razorfish as I think they have done some good work on this topic recently).
Samuel Monnie Comment by Samuel Monnie on November 14, 2009 at 10:45pm
Interesting, not being a gamer at all I had heard of DJ Hero, but not at the relative lack of success of the launch...I guess that's also the power of marketing. Look forward to hearing the show, and keep on sending it out late on a Sunday night ! I make sure to download and listen to it Monday mornings on my 90 min trip to work.
Bob Knorpp Comment by Bob Knorpp on November 14, 2009 at 10:35pm
Hollywood is very distrustful of niche markets. They very much know the money can be there, but they try to think as vanilla and broad focused as they can to hedge their bets. It's the safe way to do business, but not always smart.

I will say, though, that we have to look at the video game flops too, to understand reticence. When a game flops, it can flop bad. Have you seen the numbers on DJ Hero? Across all systems they may not even cross the 100K mark. That's a lot of expensive plastic lying around.
Samuel Monnie Comment by Samuel Monnie on November 14, 2009 at 10:28pm
I think you are right...for the time being the status quo supports ignoring this industry, but we know what happens when you ignore 'consumers' needs and behaviours....they can eventually create momentum that is too late to respond to...What if more and more eyeballs and attention gravitates to video games and we reach the tipping point...in terms of $$$ not being spent on music, movies and cell phones...perhaps then Hollywood would take notice.....Then again, this is the same industry that questioned Tyler Perry's vision of creating movies for African Americans......he isnt doing too badly since being told the market wasn't there !
Bob Knorpp Comment by Bob Knorpp on November 14, 2009 at 10:28pm
I think that Twitter has already established precedent that they will handle this for celebrities, so I don't think brands will find problems if they press the issue. There's just a delay to their responsiveness because it's like 15 people working there.

These stories always get blown out of proportion into "will it be problem just like domain squatting." But unlike the domain issues, Twitter is a private company that sets its own rules and is just too hard pressed to handle the volume of problems they have to deal with. So in other words, I call this a manufactured news story. It's not an issue.
Samuel Monnie Comment by Samuel Monnie on November 14, 2009 at 10:23pm
GM, Kellogg, Nestle Beat to the Tweet as Squatters Take Over Twitter Names :http://tinyurl.com/yevuao6 . If time permits this story from Ad Age is one that intrigues me, and is reminiscent of the whole cybersquating issue when the web first started growing. Brands need to stay in touch to avoid these issues.....apathy is not a winning strategy, equally interesting to see how the folks at Twitter handle this, It cant be wise on their side to turn a blind eye to the needs of brands. What do you think ?
Bob Knorpp Comment by Bob Knorpp on November 14, 2009 at 10:21pm
You bring up some great points, Samuel (as usual, I might add). Why does this get pushed to the side? My theory is that it threatens the entertainment industry as a whole. It's work that's done largely outside the studio system, it's virtually union free and doesn't rely on star power to move units. I think entertainment companies are happy to reap the rewards, but embarrassed by the source.

Then too, there's also the numbers of actual bodies to consider. The price point being much higher, the MW2 launch actually impacts less people at a higher margin. Hollywood is not just interested in revenue, but cultural dominance for merchandising and other IP expansions. The numbers aren't there for that part of the equation.
Samuel Monnie Comment by Samuel Monnie on November 14, 2009 at 10:12pm
Biggest Entertainment Launch In History: Will listen to this weeks show with interest, I dont think the video games industry gets the attention it deserves. Any other launch that generated that amount of money would make mainstream news. The story certainly hit my radar earlier in the week BUT I cant say that I gravitated to the spectacle in the same way as eg the Paranormal Activity story or eg the new album from Jay Z beating Elvis's record. EG All I have heard this week in Fortune is the Apple/Jobs story...they usually jump on hot news...but this story also seemed to pass them by as well....Perhaps the industry should do a better job of PR'ing its successes.

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